{"id":744,"date":"2019-02-03T07:10:42","date_gmt":"2019-02-03T07:10:42","guid":{"rendered":"https:\/\/arendus.magilex.ee\/?p=744"},"modified":"2023-02-01T07:13:43","modified_gmt":"2023-02-01T07:13:43","slug":"inkasso-6-nouannet-ettevotte-volgnikega-suhtlemiseks","status":"publish","type":"post","link":"https:\/\/www.magilex.ee\/en\/inkasso-6-nouannet-ettevotte-volgnikega-suhtlemiseks\/","title":{"rendered":"6 tips for dealing with company debtors"},"content":{"rendered":"<p>Every entrepreneur is likely to encounter debt collection or debt proceedings. Unfortunately, it&#039;s just part of business. If your company&#039;s sales invoice is not paid, you have to think about how to proceed.<\/p>\n<p>On samme, mida saad teha ise, aga kui need ei anna tulemust, tasub m\u00f5elda professionaalse inkassoteenuse pakkuja kaasamisele.<\/p>\n<h2><\/h2>\n<h2>1. Reageeri kiirelt<\/h2>\n<p>Esimene ja v\u00e4ga oluline soovitus on reageerida kiiresti. Pead ise otsustama, mitu p\u00e4eva peab arve makset\u00e4htaeg \u00fcle olema, et kliendiga sellest juttu teha, kuid kindlasti \u00e4ra oota \u00fcle 30 p\u00e4eva.<\/p>\n<p>Pehme ja s\u00f5bralik meeldetuletus on igati sobiv juba 7 v\u00f5i 10 p\u00e4eva m\u00f6\u00f6dudes.<\/p>\n<h2><\/h2>\n<h2>2. Ole valmis<\/h2>\n<p>Enne v\u00f5lgnikuga kontakteerumist tee \u00e4ra kodut\u00f6\u00f6 ehk vaata \u00fcle leping, arved ja muud v\u00f5lga puudutavad materjalid, et saaksid suhtlemisel olla professionaalne ja p\u00e4dev. Kui v\u00f5lgnik on pahatahtlik ja tajub, et sa ei kontrolli olukorda, ei v\u00f5ta ta sinu juttu t\u00f5siselt.<\/p>\n<p>Kasu v\u00f5ib olla ka makseh\u00e4ireregistrite kontrollimine, et aru saada kliendi majanduslikust olukorrast. Kui tema kohta on registrites m\u00e4rked makseh\u00e4irete kohta, v\u00f5ib see viidata halvale majanduslikule olukorrale. Registreid on tasuta ja tasulisi. Siin on m\u00f5ned viited tasuta registritele, mida v\u00f5iks kontrollida:<\/p>\n<p><a href=\"https:\/\/maasikas.emta.ee\/saqu\/public\/taxdebt?lang=et\" target=\"_blank\" rel=\"noopener noreferrer\">Maksuv\u00f5la kontroll<br \/>\n<\/a><a href=\"https:\/\/www.taust.ee\/\" target=\"_blank\" rel=\"noopener noreferrer\">Julianus Grupi makseh\u00e4ireregister<\/a><\/p>\n<h2><\/h2>\n<h2>3. Suhtu professionaalselt<\/h2>\n<p>Esimene kord v\u00f5lgnikuga kontakteerudes \u00e4ra eelda, et klient on pahatahtlikult v\u00f5i maksej\u00f5uetusest j\u00e4tnud arve tasumata. Tegemist v\u00f5ib olla arusaamatuse v\u00f5i muu eksimusega.<\/p>\n<p>\u00c4ra riku kliendisuhet s\u00fc\u00fcdistades klienti arve mitte tasumises. Vali oma s\u00f5nu ja kuula hoolega, milliseid selgitusi klient annab.<\/p>\n<h2><\/h2>\n<h2>4. Fikseeri tegevused<\/h2>\n<p>Pane kirja v\u00f5lamenetlusega seonduv info, sh millal, kellega konkreetselt ja millisel viisil suhtlesid ning milliseid selgitusi ja lubadusi ta andis.<\/p>\n<p>Kui su ettev\u00f5tte kasutab kliendihalduse tarkvara v\u00f5i muid andmebaase, sisesta m\u00e4rkmed sinna ja t\u00e4ienda neid edasise suhtluse k\u00e4igus.<\/p>\n<p>Palu v\u00f5lgnikul saata lubadus tasumise kohta e-posti teel. See t\u00f5stab laekumise t\u00f5en\u00e4osust ja annab sulle t\u00f5endi hilisemaks v\u00f5imalikuks kohtumenetluseks.<\/p>\n<h2><\/h2>\n<h2>5. Ole j\u00e4rjepidev<\/h2>\n<p>Isegi, kui klient ei tasu arvet kohe, on t\u00e4htis j\u00e4tkata temaga suhtlemist. Tegemist v\u00f5ib olla ajutise makseraskuse v\u00f5i muu arusaamatusega ja suhtlemise k\u00e4igus v\u00f5ite leida uusi v\u00f5imalusi v\u00f5la tasumiseks.<\/p>\n<h2><\/h2>\n<h2>6. Ole m\u00f5istlik<\/h2>\n<p>Kui v\u00f5lgniku majanduslik olukord ei v\u00f5imalda kogu v\u00f5lgnevust korraga tasuda, tuleks p\u00fc\u00fcda v\u00f5lgnikuga kokku leppida tasumine osade kaupa.<\/p>\n<p>Sellisel juhul peaks v\u00f5imalusel kirjalikult fikseerima maksegraafiku.<\/p>\n<p>K\u00f5ige parem on, kui vormistada maksegraafik eraldi allkirjastatud dokumendina, kuid suus\u00f5nalisest kokkuleppest on parem ka e-posti teel saadetud lubadus v\u00f5i kinnitus sinu poolt saadetud maksegraafikule.<\/p>\n<h2><\/h2>\n<h2>Kokkuv\u00f5te<\/h2>\n<p>V\u00f5lamenetlus on t\u00e4iesti loomulik ettev\u00f5tluse osa ja rakendades eeltoodud soovitusi suurendad m\u00fc\u00fcgiarvete laekumise t\u00f5en\u00e4osust. Kui aga sinu j\u00f5upingutuse ei kanna m\u00f5istliku aja jooksul vilja, tasub kaaluda professionaalse inkassoteenuse osutaja kaasamisele.<\/p>\n<p>Magilex pakub nii\u00a0<a href=\"https:\/\/www.magilex.ee\/en\/teenused\/noustamine\/inkasso\/\">inkasso teenust<\/a>, kui valmistoodet \u201c<a href=\"https:\/\/www.magilex.ee\/en\/teenused\/tooted\/noudekiri-volgnikule\/\">Letter of demand<\/a>\u201d.<\/p>\n<p>Kui sinu ettev\u00f5ttel on tasumata m\u00fc\u00fcgiarveid ja soovid n\u00f5u pidada, siis hea meelega kuulame sinu olukorra \u00e4ra ja soovitame meie arvates k\u00f5ige m\u00f5istlikumat lahendust.<\/p>","protected":false},"excerpt":{"rendered":"<p>Every entrepreneur is likely to encounter debt collection or debt proceedings. Unfortunately, it&#039;s just part of business. If your company&#039;s sales invoice is not paid, you have to think about how to proceed.<\/p>","protected":false},"author":1,"featured_media":745,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","iawp_total_views":17,"footnotes":""},"categories":[21],"tags":[],"class_list":["post-744","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vaidluste-lahendamine"],"_links":{"self":[{"href":"https:\/\/www.magilex.ee\/en\/wp-json\/wp\/v2\/posts\/744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.magilex.ee\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.magilex.ee\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.magilex.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.magilex.ee\/en\/wp-json\/wp\/v2\/comments?post=744"}],"version-history":[{"count":2,"href":"https:\/\/www.magilex.ee\/en\/wp-json\/wp\/v2\/posts\/744\/revisions"}],"predecessor-version":[{"id":747,"href":"https:\/\/www.magilex.ee\/en\/wp-json\/wp\/v2\/posts\/744\/revisions\/747"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.magilex.ee\/en\/wp-json\/wp\/v2\/media\/745"}],"wp:attachment":[{"href":"https:\/\/www.magilex.ee\/en\/wp-json\/wp\/v2\/media?parent=744"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.magilex.ee\/en\/wp-json\/wp\/v2\/categories?post=744"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.magilex.ee\/en\/wp-json\/wp\/v2\/tags?post=744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}